SUNNYCON INFORMATION

FAQS

 

Where is SunnyCon held?

SunnyCon takes place at St James Park, Newcastle Upon Tyne , NE1 4ST

 

When does SunnyCon take place?

SunnyCon takes place in June. Previous events we have held at the start of spring in March but due to typical British weather we have decided to play it safe and we are now holding it the weekend of the summer solstice right in the middle of summer to make use of the sunny weather.

 

What time does SunnyCon open and close?

Main events

FRIDAY: 12pm to 6pm

SATURDAY:  10am to 6pm

SUNDAY: 10am to 6pm

 

How do I get a ticket and how much are they?

Tickets can be only purchased online either via our ticket page or Facebook store.

There are limited amounts of special tickets with VIP as 100 tickets and premium tickets as 200 are made available and no more of these will be available.

 

Where can I pick up my VIP/Premium extras?

There will be a set desk at the venue upon entry you must collect your extras. ONLY upon entry will these be given due to abuse of the system in previous years if you don't collect your extras when entering you will not be able to collect at a further date.

 

Are tickets available to buy offline?

Yes, however only on the weekend of the event. There will be NO WEEKEND tickets on the doors only day tickets which will be charged at a higher price of £20 compared to £15 if you were to buy online.

 

What's The Affiliates Programme?

We are putting back into the community which has made us as big as we are today, and who continue to help us even now. Our affiliation programme (AKA Team Sunny) is simple we give you a link to register online to join and in turn you get a special link in which to sell tickets and for every ticket bought via your link you will receive £1 from that tickets sale.  All money earned will be paid out on the 1st of every month.

 

I notice we have to pay a booking fee, what is this for?

Our ticket provider Eventbright charge a booking fee for each individual ticket sold. Booking fees are not uncommon with top notch ticket providers and the extra costs go towards many things. Costs are split between their staff wages, support and servers. Costs also cover things like our ticket scanners and on site support over the weekend. This means we are able to offer instant, safe and secure event tickets and means we can process attendees faster meaning for drastically shorter queues on the event weekend.

 

Is SunnyCon Disabled Friendly?

SunnyCon is a fully accessible event. If you have any special requirements please contact us at info@sunnycon.co.uk or check out the venue policies HERE

 

Are there tickets available for carers?

Tickets are available for carers and they are free. All you need is to be accompanied by your carer with proof that they are our carer. This can either be a letter or ID card.

 

Am I allowed to take photographs and videos?

We welcome you to take as many photographs and videos as you can, although please be aware that if someone asks you not to then please respect their wishes. Any form of harassment will be treated seriously and may lead to you having to leave the event.

 

No photography or videos are allowed to be taken for financial gain, they are only allowed to be used for personal use unless cleared and agreed by SunnyCon management in writing.

 

Will my photograph be taken or will I be filmed?

Because of the nature of SunnyCon we attract a lot of press and media attention, what this means is that there are always many film crews, photographers, publications and broadcasters in attendance.

 

By attending SunnyCon you are agreeing that you are allowing press and SunnyCon crews to use your image in productions and for press and promotion however if there are any images or footage you wish us to remove from our promotions please feel free to contact us and we can take them down.

 

Do the guests sign autographs

Guests are more than willing to sign anything for you however as part of line control we have to implement some restrictions to make sure everyone gets the chance.

 

Restrictions are;

 

Max of 4 items only. Time is a factor and to make sure everyone gets the chance we have limited it to only 4 items to be signed

 

Only 1 photograph per signing, again as with signings to make sure more fans get to meet the guests we ask that you only take one photo with guests.

 

Be polite, when meeting a guest please don’t point a camera at them or demand they do the voice. If you are after a catchphrase ask beforehand and get permission to film.

 

No line jumping/keeping spaces, pretty self-explanatory…….

 

No inappropriate items to sign, please use common sense only bring items relevant for guests to sign e.g video game boxes, posters, t-shirts are acceptable. Your bum, a baby, genitalia or pornography is not suitable for signings (yes all have been asked for at previous events)

 

Is there bag storage or a cloakroom at the venue?

Yes, a SunnyCon runs a cloak room will be available over the weekend to drop off all cosplay, coats and bags.
It will be on all floor plans and signs through the venue. The cloakroom charges a small fee to cover it's running.

 

How do I become a volunteer?

Volunteering is yet to be set due to the venue change. More details will be released closer to the date.

 

Where can I find lost items?

From time to time people lose items at SunnyCon but not to worry we have a lost property box situated at the front registration desk and anything handed in will be there. If you discover something missing after the convention then e-mail us at info@sunnycon.co.uk . Please take care of all possessions over your weekend.

 

What days can I see the guests?

All SunnyCon guests attend all 3 days of SunnyCon however they will be scheduled in places and you will have to see the timetable when it is completed to see which guest will be where and what they will be doing.

 

Can my friend (or family) come in with me if I have a VIP ticket and they only have general?

No. We are sorry and understand that you would like to spend time with friends who may of missed out on VIP tickets but  it would devalue the extra VIP attendees pay if we were to give extra perks to those who didn't pay for it.
If you are the paying adult with an under 12 then they are allowed access with you but won't get the free items, just the early entry.

 

Will guests be there that are advertised?

Yes. This goes without saying any guest we announce will of signed a contract and will be scheduled for attendance at the event. It has only been once in our history where guests have had to cancel last minute meaning we had no guests available for the weekend however if changes are made we do everything within our power to make sure replacement guests and events still run.

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